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Is Your Current Computer Guy Causing You To Need One Of These?
- Does he take forever to call you back and respond to your requests?
- Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
- Are you worried he’s not backing up and securing your network?
- Does your head hurt from having to deal with the hassles?
Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?
If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.
My name is Hazem Megerisi, Managing Director of Tristar Tech Solutions Ltd. We specialise in delivering proactive IT support and services to SME businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.
Why can I make such a bold statement?
Because almost every small business MD I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, GDPR issues (yes, we still need it post Brexit) and a range of data-erasing disasters. Clearly this is unacceptable!
Isn’t It Time To Finally Get Rid Of This Headache?
Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re sceptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past. That’s why I’d like to extend the following offer to you…
A £297 “Get-To-Know-Us” FREE Gift...
As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security and overall health.
When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud-computing solutions.
After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.
What To Do Next
To schedule your free IT Systems Assessment, please call my office at 01707 378 453.
The Assessment only takes 60 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this free IT Systems Assessment. If not, please just let us know!
Awaiting your response,
Hazem Megerisi
Managing Director, Tristar Tech Solutions Ltd.
P.S. Why risk it? Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.
How Does Your Current IT Guy Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly (within 3 minutes)?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops and devices?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?
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What our clients say about us

Graham Platform Marketing
IT Support - Email
I have been using Tristar for over 10 years utilising their IT support, Data Storage and Web build services. Tristar are an excellent organisation to work with. Their knowledge and attention to detail is outstanding and their support staff without exception are fast to respond to any issue, highly efficient and incredibly professional. I have engaged Tristar within other business of which I am involved and have also recommended them to several other organisations. I can honestly say that in over 30 years or running businesses, Tristar are without a doubt one of the best supply partners I have ever used. I would not hesitate in recommending Tristar.
5.0 RATING

Richard Travel Destinations
IT Support - Email - Hosting - Web
We have used Tristar for our IT support for many years. They have done everything for us from setting up and upgrading our networks and servers to the occasional fault finding and anti-virus renewals. We have always found each member of the team to be friendly and professional. They have always listened to our explanations of any issues that we have, and have also tried to explain the technical side of things in a language that we can all understand. We continue to use Tristar for all our IT support and are happy to recommend them to other companies looking for this service.
5.0 RATING

Eddie Welwyn Garden City Housing Association
IT Support - Email - Hosting
Welwyn Garden City Housing Association Limited have been using Tristar to provide IT support for the last 5 years. There’s a lot of competition in this field so the fact that we continue to use them is a recommendation in itself.
They are a local company so on-site support is easily available should it be needed and their staff are friendly, approachable and, most importantly of all, competent.
As well as IT support, Tristar have also given us much needed advice on necessary improvements to our IT infrastructure. A recent move away from an in-house server to a remote server has given us far greater resilience than we had before as well as giving us the ability to access the network from home should it be necessary.
I’ve found Tristar to be good value for money and have no hesitation in recommending them to other organisations.
5.0 RATING

Steve Clare
Wordpress Web Development - Hosting Services - Web Maintenance & Support
Tristar Web Solutions offer a superb service via knowledgeable, professional industry experts who are always delighted to help & assist our company. We would recommend Tristar without question.
5.0 RATING