Proactive IT Support

Proactive IT Support

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Proactive IT Support in Hertfordshire & North London

No set-up — No recruitment — We’ll be your IT department.

Setting up your own IT department is a major investment in budget and resources, but a contract with Tristar Tech Solutions means we are your IT department.

We focus on providing IT support in London, Hertfordshire, Bedfordshire, Buckinghamshire, and Essex, allowing us not only quick access to you, but the chance to build up a personal relationship. The services we offer to take your IT worries away include:

  • A dedicated, professionally qualified Service Desk team that knows your system and can arrange what you need without wasting time.
  • Unlimited telephone and remote support, whatever service level you’ve chosen.
  • Unlimited onsite support, both to solve your problems and to get to know your team.
  • Guaranteed response levels, whether you need remote support or an onsite visit.
  • We aim to support you in all your IT-related needs. This includes assistance for 3rd party applications.
  • We proactively monitor your systems, network and back-ups to identify errors before they start causing you problems.
  • A free onsite audit of your systems.

Not all companies need the same amount of input to keep their IT systems running at peak efficiency, or have an equal budget to spend on it. Tristar Tech Solutions offers three levels of service — just pick the level most appropriate for your company.

Our Aim

Our aim is to build up a long-term relationship with our customers, but we won’t tie you into any long-term contract. We offer a quarterly rolling contract, so you can walk away after three months — though we’re confident you won’t want to.

An IT support contract with Tristar Tech Solutions offers the peace of mind of knowing that help is just a call away and will come from a friendly, professional engineer who understands your business and your system.

Email us or call 01707 378 455  to see what we can do for you.

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