Professional firms in Hertfordshire and North London partner with us
For over 25 years, we have supported accounting, legal, and financial firms throughout Hertfordshire and North London.
Is this just how IT has to be?
Professional firms in Bedfordshire partner with us
For over 25 years, we have supported accounting, legal, and financial firms throughout Bedfordshire.
Is this just how IT has to be?
Professional firms in Buckinghamshire partner with us
For over 25 years, we have supported accounting, legal, and financial firms throughout Buckinghamshire.
Is this just how IT has to be?

When ITDoesn’t Work

Daily Frustrations Add Up

A client file becomes inaccessible. You call IT, explain the issue. Remote support cannot see the problem and asks to call again. You call again, and repeat everything to someone new.

  • No one seems to have the full picture
  • Small interruptions keep returning
  • Time is lost to mundane admin 

Individually, these moments are tolerable. Over time, they become tiring, and confidence starts to erode.

Reducing Billable Time

Most firms don’t change IT providers because of one major failure. They change when they realise how much these small interruptions cost over time.

Like having your own CTO

One point of ownership for your environment

Imagine working with a partner who already understands your firm:

They know your systems, they know your team personally, and they understand how your practice operates.

When an issue comes up, you speak to someone who already has the context. And one person remains accountable for the overall environment.

Problems are resolved faster because nothing needs to be rediscovered. Vendors, systems, and changes are coordinated with the full picture in mind.

Delivered without a full-time CTO

Some firms achieve this level of oversight with a fractional CTO. At TriStar, this is delivered through our partnership model.

The Tristar Partnership Model

CTO-level thinking, without the hire

Many professional firms rely on an internal CTO. That person understands all the systems, vendors, security, and how the firm operates.

At TriStar, this same level of oversight is delivered through our partnership model for regulated firms that we developed over the past 25 years.

One model managing your entire IT environment

Your environment is supported by a specialised team that knows how your firm operates. One account manager stays close to your business and takes responsibility for the overall environment.

Together, they regularly review your systems, vendors, connectivity, and security, ensuring nothing falls between suppliers or internal responsibilities and everything is improved where needed.

Supporting professional firms across North London and the Home Counties for over 25 years.

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Microsoft Announcement

If Outlook, Teams or Copilot aren’t working for you this morning, you’re in good company. Microsoft is dealing with a global outage that’s affecting users in dozens of countries, and by their own admission their first attempts to fix it haven’t worked as expected. 

Microsoft has said it isn’t a cyber security incident.

To be clear about where the fault sits: this is on Microsoft’s side of the fence, not a problem with your network, your devices or your set-up. There’s nothing you’ve done wrong, and nothing at your end that needs fixing.

We’re aware of it and we’re doing everything we can on our side. We’re keeping a close eye on Microsoft’s service updates and helping our clients where there’s something practical to do in the meantime. 

When Microsoft restores things, we’ll be checking that everything has come back properly.