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IT Support Packages in North London
Tristar IT support packages are here to ensure that we catch the issues which could have a negative impact on your company before they get the chance to cause you any damage. Of course, we can support you as and when problems arise – but by actively working to maintain your IT systems, we can also help you prevent those problems in the first place.
This way we are not only on call when you have an issue but we can also perform regular maintenance and pro-active checks on the network to try and ensure continued smooth running.
Under our support contracts we get to know not only how your systems work, and how they are configured, but also get to understand how your company works and how you use IT, by continuously monitoring and maintaining your equipment. This enables us to not only offer more specifically bespoke services to you and your business but also means we can provide a greater value to your company.
With 15 years’ experience providing these IT support in North London and a whole host of loyal customers who have benefited from our services, we’re ready to take on whatever challenges your IT systems throw at us.
Our Three IT Support Packages
Tristar offers three distinct maintenance and IT support packages that will meet your needs, whatever your required level of support. This ensures that we can tailor our cover to your individual needs, whether that means a fully managed all-inclusive package or a back-up to your existing internal team.
Total IT Support Package
Our Total IT support package gives you complete peace of mind; you pay one fixed fee for your cover. This includes remote support, onsite labour and all replacement parts, meaning our team of experts are on hand to help provide you with any issues that may occur – essentially, you are receiving a constant MOT for your equipment.
Enhanced IT Support Package
Our Enhanced IT support package is for those who wish to pay a fixed fee for telephone support, remote support, and on-site labour charges, helping to navigate you safely over any bumps which may emerge.
Lite IT Support Package
Our Lite IT support package is aimed at clients looking for a cost-effective solution to their IT issues. Both telephone and remote support are included but you only pay for on-site labour as and when you use it, all on our client discounted rates.
Contact Tristar Today to Claim Your IT Support Package
To discuss your specific needs, or find out more about the Tristar IT support packages, please don’t hesitate to get in touch. You can contact us on 0844 939 0333, where our team will be awaiting your call to set you up with total IT support and that invaluable peace of mind.
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